Last Updated: January 2026

Jelly Beat Privacy Policy – Our Commitment to Protecting Your Data

Everything you need to know about what data we collect while you use Jelly Beat, why we collect it, how it is stored, and what your rights are — all explained in plain English.

Jelly Beat takes your privacy seriously. Your data is never sold to third parties.

How We Protect Your Data

Jelly beat's core pillars of privacy protection at a glance

SSL Encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. No one can intercept it in transit.

Secure Data Storage

Your data is stored on encrypted servers. Regular security audits ensure there are no vulnerabilities.

KYC Identity Verification

Through identity verification, we ensure that only the rightful account owner can access their account.

No Sale of Data

Under no circumstances does Jelly Beat sell your personal data to advertisers or any third parties.

Minimal Data Collection

We only collect information that is strictly necessary. We never ask for excessive or irrelevant data.

Your Control

You can request to view, correct, or delete your personal data at any time. Your rights are fully protected.

1Introduction & Definitions

This Privacy Policy outlines how personal data is handled between Jelly Beat ("we", "us", "the Platform") and all users of jellybeat.app ("you", "member").

In this policy, "personal data" refers to any information that can directly or indirectly identify you — such as your name, phone number, email address, national ID number, payment details, and similar information.

By using the jelly beat website or mobile app, you agree to this Privacy Policy. This policy is part of our Terms & Conditionsas a complement to.

This policy applies solely to the Jelly Beat platform. We are not responsible for the privacy practices of any other websites or services.

2What Data We Collect

Jelly beat collects two types of information — what you provide directly and what is gathered automatically as you use the platform.

Data Type What's Included Collection Point
Identity Information Name, date of birth, NID number During registration & KYC verification
Contact Information Phone number, email address During account creation
Financial Information Payment methods, transaction history For deposits & withdrawals
Device Information IP address, browser, operating system Automatically at each session
Usage Data Game history, login times, betting patterns Time spent playing games
Communication Records Support chat, email correspondence When contacting our support team

We do not collect sensitive personal data such as religion, political views, or health information. However, information voluntarily provided as part of a responsible gaming program may be stored for limited purposes.

3Why We Collect Your Information

Jelly Beat uses your data for the following purposes:

  • Account Management: To handle registration, login, identity verification, and account security.
  • Payment Processing: To process deposits, handle withdrawals, and maintain transaction records.
  • Enhancing your gaming experience: To suggest games and offers tailored to your preferences.
  • Customer Support: For issue resolution and complaint handling.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To comply with regulatory requirements.
  • Responsible Gaming: To monitor and prevent the risk of gaming addiction.

Your information is never used beyond the purposes stated above. Separate consent is obtained for marketing communications, and you may unsubscribe at any time.

4Who We Share Your Data With

Jelly Beat does not sell your personal data. However, limited information may be shared with trusted partners in specific circumstances:

Payment Provider

Payment gateways such as bKash and Nagad only receive the information needed to complete a transaction.

Game Providers

Only the minimum necessary information is shared for third-party game operations — no identity details.

Regulatory Authority

Information required under legal obligations or court orders may be disclosed to government authorities.

Security Auditor

Anonymized data is used in third-party security testing — not directly identifiable information.

All partners with whom data is shared are contractually bound to uphold Jelly Beat's privacy standards. They are not permitted to use your data for their own purposes.

5Cookies & Tracking Technologies

Jelly Beat's website and app use cookies and similar technologies to enhance your browsing experience and remember your login details.

Types of cookies Jelly Beat uses:

  • Essential Cookies: To maintain login sessions and ensure platform security. Disabling these cookies will prevent the platform from functioning correctly.
  • Functionality Cookies: To remember your language preference and game settings. These cookies personalize your experience.
  • Analytics Cookies: To understand which parts of the platform are used most. All data remains anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.

6Data Retention Period

Jelly Beat does not retain data longer than necessary. However, certain information must be kept for specified periods due to legal obligations:

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 5–7 years as required by law
KYC Documents 5 years after account closure
Support Communications 2 years after resolution
Marketing Consent Until withdrawn
Web Logs & Access Records 3 months

Once the retention period expires, data is securely deleted or anonymized. Even if you request account deletion, certain data required under legal obligations may be retained for a specified period.

7Your Rights

Jelly Beat believes you have the greatest right over your own personal data. We actively uphold the following rights:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to inaccurate or incomplete information at any time.

Right to Erasure

You may request deletion of any data that falls outside our legal retention obligations.

Right to Data Portability

You can request a copy of your data in a structured, portable format.

Right to Restrict Processing

You can request that we stop processing your data for specific purposes.

Right to Object

You can opt out of marketing communications or object to specific uses of your data.

To exercise these rights support@jellybeat.appto email us. We typically respond within 30 days.

8Privacy of Minors

Jelly Beat is intended exclusively for adults aged 18 and above. We do not knowingly collect personal information from anyone under 18.

Age is verified at registration and reconfirmed during the KYC process. If a minor's account is discovered, it is immediately closed and all associated data is deleted.

If you suspect a minor is using Jelly Beat, please report it immediately to support@jellybeat.app.

9Security Measures

To protect your data, Jelly Beat has put in place both technical and organisational safeguards:

  • 256-bit SSL/TLS Encryption: For all data transmissions.
  • Database Encryption: For sensitive data stored on our servers.
  • Two-Factor Authentication (2FA): An extra layer of protection for account logins.
  • Access Controls: Only authorized personnel can access the information they need.
  • Regular Security Audits: By third-party specialists.
  • Incident Response Plan: A plan for immediate action and user notification in the event of any data breach.

In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected members as quickly as possible.

A large part of your account's security is in your own hands. Use a strong password and never share your login credentials with anyone.

10Policy Updates

Jelly beat may update this Privacy Policy as needed. For any significant changes, active members will be notified in advance via email or through the platform.

You can check the "Last Updated" date at the top of this page to see when changes were made. Continued use of the platform after any update constitutes acceptance of the revised policy.

Previous versions of this policy are available upon request. If you object to any changes, you may request to close your account.

11Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email
support@jellybeat.app
Typically responded to within 24 hours
Live Chat
24/7 Support
Chat with us directly from within the platform

For privacy-related requests, please write to us from your registered email address so we can verify your identity promptly.

Your data is secure – play with complete peace of mind

Your privacy is our top priority at Jelly Beat. Open an account today and enjoy safe, secure gaming.

বাংলা